shit always rolls down hill fast. Learned that in the uscg. give the chain of comand an chance, play the game, do the song and dance, if that does not work go as high up as you can get. i am the kind of person that went to the ceo of a bank over a $5 fee to cash a check drawn from that bank. The manger said it was free to open account, so i said ok, let open one and close it. She got pissy, so i looked up the ceo to write them a letter... Turns out they were 5 miles away. So i paid him a vist and waited in the office for hours. I was just a little bit hot by the time i saw him. Funny thing the guy that wrote me the check was ticked too and close his account of about $3 million. All over $5, stupid.